East African Microfinance

ML-Powered Credit Assessment Expanding Financial Inclusion

We built a custom credit risk assessment system for a leading microfinance institution that reduced default rates by 28% while enabling them to confidently serve 40% more customers—including previously unbanked segments.

ML-Powered Credit Assessment Expanding Financial Inclusion
ML-Powered Credit Assessment Expanding Financial Inclusion

"The credit assessment platform lets us make faster, more accurate lending decisions. We're now serving customers who would have been declined under our old system, and our portfolio quality has actually improved."

Patricia Wanjiru
Chief Credit Officer, East African Microfinance

Transforming Credit Decisions

ML-Powered Credit Assessment Expanding Financial Inclusion

A prominent East African microfinance institution wanted to expand lending to underbanked segments but struggled with high default rates and slow manual credit assessments. Traditional credit scoring didn't work for customers with limited credit history. We developed a comprehensive credit risk assessment platform that processes alternative data sources including M-Pesa statements, mobile money transactions, and behavioral data. The system uses advanced parsing to handle diverse transaction formats, normalizes data from multiple sources, calculates income and expense patterns, detects fraud indicators, and produces risk-tiered recommendations with complete audit trails. Our machine learning models were trained on historical loan performance data, identifying patterns that predict default risk more accurately than traditional methods while enabling the lender to serve previously excluded segments.

Default Rate Reduction
28%
Customer Growth
40%
Processing Time Reduction
85%
Portfolio Quality Improvement
35%

Our Process

Step 1

Data Assessment & Strategy

We analyzed available data sources, assessed data quality, studied historical loan performance, identified key risk indicators, and designed a credit assessment framework suited to the underbanked segment.

Step 2

Platform Development

Our team built transaction data processors for M-Pesa and bank statements, developed affordability assessment engines, created fraud detection algorithms, and trained machine learning models on historical loan outcomes with proper validation.

Step 3

Integration & Deployment

We integrated the platform with existing loan origination systems, established automated data pipelines, configured decision rules for different loan products, and trained credit officers on the new decisioning workflow.

Step 4

Model Monitoring & Enhancement

Post-launch, we monitored model performance against actual loan outcomes, refined risk scoring algorithms, expanded alternative data sources, and continuously optimized decision rules based on portfolio performance.

Transform Your Credit Decisions

Smarter Lending with AI

Make faster, more accurate credit decisions while expanding your reach to underbanked segments. Reduce defaults and grow your portfolio like East African Microfinance.

Transform Your Credit Decisions
Acacia Analytics | Software Engineering Company Based in Africa